Why Supportnex is a trusted name in technical support
Supportnex provides tech support to customers around the world who need their assistance. They do so by connecting to their computers virtually over the internet using a secure connection. Therefore, you can get support anywhere anytime, over the phone, or chat directly on their website.
A trustworthy well established technical team
This technical support company was created 7 years ago. The original platform idea was to fight against scams with the security of the population in mind by offering a legitimate service to differentiate people from the fake businesses by providing legitimate cost-friendly tech support subscription-based no-hassle solutions.
This online industry provides technical support services for Microsoft and Apple users and can ensure security on both platforms. Their technicians have great knowledge of both Apple and Microsoft devices so don’t worry they can resolve all issues you might have related to your computer devices.
They could have started a physical store but decided to be an entirely online business and create a website in order to cater to a wider demographic and provide a more personal type of support.
Their mission is to help as many users as possible get rid of any virus or malware problem on their computer and help raise awareness of all these online internet scammers.
Their services are also very affordable compared to other businesses that charge their clients by the hour. SupportNex provides them with a yearly affordable contract that has a 30-day money guarantee as well to ensure their clients’ satisfaction.
Is Supportnex untrustworthy?
They are a well-known business that provides online technical support services. They will never pretend or trick you into thinking you have a threat on your device if there isn’t. They will never send you unsolicited emails or messages.
A secure experience with computer maintenance
You can see everything that is happening in real-time and be provided with an update by using the chat box to ask the technicians for details on the work. They will always address all your concerns and ensure that your computer problem is fixed and everything is updated.
Once they are connected to your device they can address any problem you may have in a blink of an eye. You can ask to get a simple computer update, fix a printer issue, solve a software bug, retrieve lost data or a simple routine check-up, and more. You can visit their website for more examples of what they can do.
Even though they do not have a physical store you can walk into they can go above and beyond to address any problem you report to them. They answer all customer calls in a timely fashion which is the difference between them and other technology companies.
A free safe diagnostic with a team of certified technicians
You can ask them any questions you may have and get a free diagnostic by calling them. Do not hesitate to google their site and search for their phone number and call them.
The technicians will gladly provide you with a link to access your device and help you check if there are any problems to report as they are very user-friendly and efficient. You can also ask them to install/activate your software and be part of the whole process if you desire.
Be reassured that your data will always remain safe with them as they take their job very seriously and will always handle your device with care.
A 24/7/365 days a year service from the comfort of your home by connecting remotely
If you experience any issues with your software or believe you may have a virus or malware on your computer, you can call them from anywhere in the world on a 24/7 basis with the toll-free phone number that you can find on their website and they will find a solution to all problems.
You can also get in contact with this customer support team through their chat box that you can find on their site. A person from their support teams will get on the chat very quickly and will be able to answer all questions and connect to your computer if needed to resolve any issue you may have using approved tools.
Your information will always be safe with these professionals as their checkout site is secured and any critical information such as credit card number, phone number, or any contact information you may fill out while processing payment will be handled with care.
If you’re uncertain you can always search for PCI compliance on google where you will find a site that explains how strict their policies are.
As their offices are PCI compliant, you can be 100% sure that you can trust them with your information and give them access to your computer without worrying about the security of your critical data.
A Customer Satisfaction Score 80%+
Their customer support teams have a customer satisfaction score of over 80% and a very high first case resolution rate as well. Their tech support team is quick and efficient to solve any and all problems you may experience on your device. A quick message to our readers, this support team and their quality expertise is the way to go, it just makes sense. Go over to their support website and chat with their agents for more information on their business.
Tips about reviews
Who can review the site?
Anybody can review their tech support site on multiple review platforms and provide data on what transpired.
If you search the company on google you will also see all their positive reviews on the Trustpilot website from their clients who give details on how they trust the company and their management, that they are safe and fix the problem at hand as soon as possible for their customers.
Link to their site:
You can visit their tech support website by clicking this link: www.supportnex.com or https://www.trustpilot.com/review/supportnex.com here you can see testimonials and good reviews from their happy customers over the years.
Is their website a scam?
This support company industry will never get in contact with you unless you are already an existing client or have software with a partner.
The agents will not send you to a site or send any emails unless you make a purchase as they are a safe company and are there to give you the best service.
For example, the difference between scam organizations and this tech support software company is that they will never ask for your personal information and will be helpful in finding solutions related to your support issues for Apple of Microsoft systems. Scammers will never actually help with any issues, they will simply use scare tactics to get your financial information.
A quick message to our readers, this support team and their expertise is the way to go, it just makes sense. Go over to their support website and chat with their agents for more information on their business.
Supportnex tech support/customer support
Supportnex is a reputable and legitimate company that provides tech support for their clients’ computers using remote access software at a cost-efficient price. They can ensure that your operating system is in order and scam-free. Their technical agents have great knowledge and will always find a solution to your problems. The combination of their expertise, agent knowledge, cost-effectiveness, subscription-based platform, quality tools, and reputable partner are all part of their success.
Their support services are also very affordable compared to other businesses that have their clients pay by the hour which was the main idea originally when building this effective tech support platform. They provide them with a yearly affordable contract which has a 30-day money guarantee as well to ensure their client’s satisfaction.
What language is supported?
Note that this company supports French, German, English at the moment, however, they are always thriving to support more languages as their end goal is to be able to provide technical support all around the world and grow their brand.
Eventually, they would like to provide tech support for mobile devices, tablets, etc., and adjust their subscriptions accordingly to cater to a wider demographic.
What type of support do they offer?
Windows Operating Systems
- From Windows Vista to the most recent version of Windows 10
- Help to install, repair, and/or configure Windows
- General computer maintenance
- Configuring security applications
- Optimizing the performance of the PC
- Software installations and bugs
- PC clean-up
Mac Operating Systems
- They support from MAC OS to X
- Help to install, repair, or configure Mac OS
- Startup, booting, and corruption
- General computer maintenance
- Cleaning computer of malware
- Configuring security application
Commonly asked questions?
Can you get back into my computer after my session is over?
No, not until you log in again and request service. When you log into Supportnex online support center you are prompted to download a temporary desktop sharing application and supporting tools that allow us to view and interact with your computer.
Once your service is complete and you log off, the temporary application and accompanying tools are automatically deleted from your PC. We can no longer see or access your computer.
How do I avoid downloading toolbars/add-ons?
Many toolbars and add-ons can be avoided by opting out of extra software included in a program’s installation. Read each dialog box carefully and uncheck any extra install box options.
Using strong antivirus software and safe internet browsing practices will also protect your computer against these annoying downloads. Running regular antivirus scans will alert you of downloaded toolbars and add-ons which are potentially harmful, and give you the option to remove them.
Where to contact?
You can get in contact with this customer support team through their chat box that you can find on their site. One of their support agents will get on the chat very quickly and will be able to answer all questions and connect to your computer if needed to resolve any problem with your computer you may have using approved tools.
You can contact them at their toll-free number that you can find on their website. You can ask them to scan your computer for malware, pop-ups and make sure your device isn’t infected.
Once you buy their tech support, they place a support icon on your desktop. They will not call you for support as you can use this icon to connect directly to their technicians. They will only call you if you ask for them to call. (Their number is always a number that you can call back).